Privacy Policy

1. Introduction

IDD Global Services LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website and use our international driving document translation services.

2. Data We Collect

When you submit an application on our checkout page, we collect necessary identity and verification information, including:

• Full name, date of birth, nationality, and contact details (email, phone number, address).
• National driver's license details (license number, issue and expiry dates).
• Photographic identification files (images of the front and back of your driver's license and a passport-style selfie).
• Payment details (processed securely and tokenized via Stripe; full card numbers are never stored on our servers).

3. How We Use Your Data

We use your personal data exclusively to process your translation application, generate your translation booklet, verify your identity against fraudulent submissions, fulfill physical and digital deliveries, and comply with legal obligations.

4. Data Storage & Security

All customer data and uploaded documents are securely stored in encrypted databases and cloud storage buckets (Supabase). We employ industry-standard security protocols, including 256-bit SSL encryption and strict access controls, to protect your personal information.

5. Contact Us

If you have any questions about this Privacy Policy, please contact our support team at [email protected].